Orders are generally shipped in 2-4 days after your order is processed and they normally take an additional 3 - 5 business days to arrive (Media Mail could be longer).
Orders are processed Mon-Fri during normal business hours.
You may return merchandise within 30 days of the original purchase date for a replacement or a full refund minus shipping charges. We will also be glad to exchange the merchandise for anything on our site of equal or lesser value.
We cannot except any returns with opened DVD's or CD's unless damaged or defective.
*Note: Hal Leonard products are usually shipped directly from the publisher out of Winona, WI